Last updated: 2026-10-26 · Version 2.0 · Previous version

Payment Terms

In one line: 15% booking fee to Surf Camps Portugal (VAT included), part of the total price; remaining 85% paid to the partner on arrival.

1. When you pay

Sending a request is free. You pay only after the Partner confirms your dates and the total price. The amount is shown on the payment page before you enter any card details.

2. The booking fee

The booking fee is 15% of the total price set by the Partner. It is our fee for our service to you, it includes VAT, and it is part of the total price — not an extra charge on top. Paying it confirms your booking.

3. The remaining 85%

You pay the remaining 85% directly to the Partner on arrival, unless the Partner agrees a different arrangement with you. We do not collect, hold or pass on this money.

4. Invoices

We send you our invoice for the booking fee. The Partner invoices you for the remaining amount. If you need your tax number (NIF / VAT number) on our invoice, reply to your booking confirmation email with it.

5. Currency and card charges

All prices are in euros (EUR). Your card issuer may charge a currency conversion fee if your card is not in euros. The charge is made by Surf Camps Portugal, through Stripe.

6. Payment processing and security

Payments are processed by Stripe on a secure page. We never see or store your full card number or security code. Stripe’s terms: stripe.com/legal. Never send card details by email or WhatsApp.

7. Confirmation

After a successful payment we email you your booking details, the amount paid, and the Partner’s contact details. Stripe may also send its own payment receipt.

8. If a payment fails

If a payment fails, nothing is booked. You can try again with the same or another card using the link in your email, while the payment link is active.

9. Questions about a charge

If you think a charge is wrong, please email support@surfcampsportugal.pt first. We aim to resolve it within 5 business days.

10. Refunds

When our booking fee is refunded, and how, is set out in our Booking and Cancellation Policy.